Site Privacy Policy

Therefore, we would like to inform you that we have formulated this privacy policy (hereinafter referred to as "this policy/this privacy policy"):
Before using the products or services on this site, please be sure to read and fully understand this policy before using the applicable products or services.
When you start using the products and services on this site, you will be deemed to have fully understood and agreed to this policy. If you have any questions, comments, or suggestions regarding the content of this Policy, please contact us through the various contact methods we provide.

This Privacy Policy section will help you understand:

I. Information collected by this site
II. How we use the information we collect
III. How we use cookies and similar technologies
IV. HOW WE SHARE, TRANSFER, AND DISCLOSE YOUR INFORMATION
V. HOW THE SITE PROTECTS YOUR INFORMATION
VI. How we manage your information
VII. Handling of information of minors
VIII. How to update this privacy policy
IX. How to contact this site


I. Information collected by this site
(I) Information created or provided by you;
1. Become a member
The Site provides Membership Services through your Spyraasia Platform Account.
To use the membership services, you must create an account on the Spyraasia platform and provide your mobile phone number and membership name.
If you only use the viewing/search service, you do not need to register as a member or provide the above information.
By providing personal information that is not necessary for membership registration, such as your real name, gender, date of birth, place of residence, and an avatar that resembles you, we will be able to provide more personalized member services such as birthday benefits. can.
Failure to provide the above information will not affect your ability to browse, search, or purchase services on Spyraasia's platform.
If we are required to register as a seller or service provider, we collect the information described above, as well as other information that we are required to collect by law, such as identity information and basic business information.
For services that require an account on the Spyraasia Platform, we may verify your membership status based on the information provided above to confirm that we are providing the service to you personally.
If you already have an account on the Spyraasia Platform, we may display your personal information as described above on the Spyraasia Platform services and centrally manage your personal data and trading orders through your Spyraasia Platform account. We may provide you with corresponding services on the Spyraasia Platform or products related to your account on the Spyraasia Platform, such as displaying.
Spyraasia We respect your choices regarding the Spyraasia Platform services and Spyraasia Platform account settings.


2. Completion of related transactions
In order to complete the transaction you select or enter into, please provide us with the name of the consignee, the address of the consignee, and the contact telephone number of the consignee.
You may order goods or services for someone else through the Spyraasia Platform, in which case you will be required to provide the aforementioned personal information of the actual consignee.
To facilitate the provision of order management services to you, we may collect order information generated in the course of your use of our services.


(ii) Information collected by this site in the course of your use of the Service
We may collect information about your use of and how you use our products or services:
Service log information: When you use our website or any product or service provided by a client, we automatically collect details of your use of the service and store them in associated web logs.
For example, the content of your search query, IP address, browser type, carrier, language used, date and time of access, and records of web pages viewed.
Other related information: To help you better use our products or services, we may collect related information.
For example, when you use our services, if you choose to enable address book import so that you can share your shopping experience with people you know, we may collect your contact names and phone numbers in encrypted format.

Please understand that device information, log information, and other information alone cannot identify a specific natural person. Unless such non-personal information is combined with other information or used in conjunction with personal information for the purpose of identifying a specific natural person, such non-personal information, while combined, does not identify an individual. We will anonymize and de-identify such personal information (unless we have your permission or are required by law or regulation).

If you contact us, we may record your conversation with us and collect other information necessary to verify your identity and help resolve your issue. there is.


(iii)Indirectly obtained information about you
In order to confirm the transaction status and provide after-sales service and dispute resolution services, this site provides information regarding the progress of the transaction through the business partner, payment institution, logistics company, etc. selected by the customer based on the transaction. We collect transaction information, payment information, and logistics information.
Information you provide or share with others may include your information. For example, your information may be included in logistics addresses provided by other users or content shared with you.

You can use products and services provided by our partners through your account on the Spyraasia platform, the link portal provided by us.
In order to provide one-stop service based on affiliated accounts and facilitate customers' unified management, we will store your information in the personal center of the Spyraasia platform community ((nickname, zodiac sign, age) after obtaining your relevant permissions. , location, etc.) or recommend information that may be of interest to you.
The Site displays your information (such as your nickname, zodiac sign, age, location, etc.) through the community center of the Spyraasia platform and recommends information that may be of interest to you.
If you use the above services through our website's products, depending on the actual business or cooperation needs, we will confirm that the source is legitimate or that you provide to us. You acknowledge and agree that we may receive, summarize and analyze your personal or transactional information from our affiliates.


(iv) This site obtains your personal information from third parties.
We obtain account information (such as avatars, nicknames, and location information) from third parties that you authorize to share with us, and we collect your third-party accounts from third parties, subject to your consent to this Privacy Policy. We may link your Spyraasia account to allow you to log in directly through your third-party account and use our products or services.
This site uses customers' personal information after confirming the legitimacy of the provider of personal information, complying with related laws, and pursuant to contracts with third parties.


Purpose of use of collected information
1. This site uses your browsing and search records, device information, and location information in order to improve our products and services, and to provide information display, search, and transaction services that meet your personalized needs. , order information, and indirect cloud profiling based on characteristic labels to extract your browsing and search preferences, behavioral habits, location and other characteristics and display display/push information and possible commercial advertising. . If you do not wish to receive commercial advertisements from this site, you may unsubscribe by replying to the SMS prompt or by any other means provided by this site.
2. To improve the security of the services provided by this site and its affiliates and partners, to ensure the safety of the operating environment, to identify abnormal conditions in member accounts, and to protect members, other users, or the public. from breaches of personal and property safety, better prevent phishing sites, fraud, network vulnerabilities, computer viruses, cyber-attacks, cyber-intrusions and other security risks, and prevent violations or violations of law. In order to more accurately identify members, this site collects information necessary for members to use this service.
We may use or integrate your membership information, transaction information, device information, related network logs, and information shared by our affiliates and partners with your authorization or in accordance with applicable law. We may comprehensively assess the risk of your Spyraasia Platform account and transactions, perform authentication, detect and prevent security incidents, and take necessary measures in accordance with the law.
This site takes necessary measures to record, audit, analyze, and dispose of information in accordance with laws and regulations.
3. This site uses research, statistical analysis and forecasting, improving the content and layout of the Spyraasia platform, providing product or service support for business decision-making, improving the products and services of this site (using machine learning or modeling). We may de-identify the information we collect for purposes such as using anonymous data to train algorithms.
4. If we discontinue the operation of products or services on the Spyraasia platform, we will promptly cease activities that continue to collect your personal information, notify you of the discontinuation of operation in the form of individual deliveries or notices, and notify you of the discontinuation of our business. We will delete or anonymize any related personal information we hold.
5.When using information for purposes not specified in this policy, or when using information collected for a specific purpose for other purposes, we will obtain the consent of the individual in advance.

III. How we use cookies and similar technologies
(I) Cookies
In order for our website to function properly, to facilitate your visit, and to recommend content that may be of interest to you, we may use your computer or We store small data files called cookies on your mobile device.
Cookies allow websites to store data such as your preferences and the items in your shopping cart.

If your browser or browser add-on service allows it, you can change the acceptance of cookies or reject cookies from our site. For more information, please visit AboutCookies.org.


(ii) cookies and similar technologies;
In addition to cookies, our website uses web beacons, pixel tags, e-tags, and other similar technologies.
For example, e-mails that we send to you may contain links to addresses that link to content on our website, and if you click on that link, we may track your product or by understanding customer and service preferences, you can proactively improve the customer service experience.
Web beacons are usually transparent images embedded in websites or emails. Email pixel tags allow us to know whether an email has been opened.
If you do not want your behavior to be tracked in this way, you can unsubscribe from our mailing list at any time.

An ETag (Entity Tag) is an HTTP protocol header that is sent behind the scenes between an Internet browser and an Internet server instead of a cookie. ETags help you avoid unnecessary server load, improve service efficiency, and save resources and energy.
We can improve our services. Most browsers provide a function to clear the browser's cache data, and you can perform the corresponding data clearing operation in the browser's settings function.
However, please note that if you disable your ETag, you may not be able to enjoy better products or services.

IV. HOW WE SHARE, TRANSFER, AND DISCLOSE YOUR INFORMATION
(i) Sharing
We do not share your personal information with companies, organizations, or individuals other than service providers of the Spyraasia Platform, except as follows:
1. Sharing with your explicit consent: We will share your personal information with other parties only with your explicit consent.
2. Sharing under legal circumstances: This site may share your personal information as required by law, as necessary to resolve litigation disputes, or as required by administrative or judicial authorities pursuant to law. there is.
Sharing at Your Active Choice: If you purchase goods or services through Spyraasia's platform, we will use your order information to fulfill your transaction and after-sales service needs, in accordance with your choices. We will share necessary information related to the transactions involved with the provider of the product or service in question.
4. Sharing with affiliates: To facilitate the provision of products and services based on your Spyraasia Platform account, to recommend information that may be useful to you, to identify anomalies in your member account, and to facilitate the provision of products and services based on your Spyraasia Platform account. We may share your personal information with our affiliates or their designated service providers to protect the personal and property safety of our affiliates or other users or the public.
We will only share personal information that is necessary for the purposes described in this Privacy Policy. If we share your personal sensitive information or if our affiliates change the purpose of their use and processing of your personal information, we will ask for your authorized consent again. .
5. Sharing with Authorized Partners: We may engage authorized partners to provide certain services to you or perform functions on our behalf. We will only share your information for lawful, appropriate, necessary, specific and clear purposes as described in this Privacy Policy. Authorized Partners have access only to the information necessary to perform their duties and may not use this information for any other purpose.
Currently, our certified partners include the following types:
(1) Authorized Partners for Advertising and Analytics Services. We will not share your personal information with partners who provide advertising and analytics services unless we have your permission.
This site may provide these partners with information about the reach and effectiveness of their advertising, but they do not provide any personally identifiable information about you, and we do not provide these partners with information that can identify you personally. We may also aggregate information.
These partners may combine the information described above with other data to which they have lawful access to make advertising or decision-making recommendations.
(2) vendors, service providers, and other partners; Our website may be used to improve our website by providing technical infrastructure services, analyzing the usage of our services, measuring the effectiveness of our advertising and services, providing customer service, facilitating payments, or conducting academic research and research. We send information to vendors, service providers and other partners who support our business.
We agree to strict data protection measures and require you to treat personal information in accordance with our instructions, this Privacy Policy, and other relevant confidentiality and security measures.


(ii) Assignment
This site will not transfer your personal information to any company, organization, or individual except in the following cases:
1. Transfer with explicit consent: We will transfer your personal information with your explicit consent;
2. In cases involving mergers, acquisitions, bankruptcy and liquidation situations, or in cases involving other mergers, acquisitions, bankruptcy and liquidation situations that involve the transfer of personal information, this site may retain your personal information. We will require any new companies or organizations that do so to continue to be subject to this Policy, or we will require those companies, organizations and individuals to re-obtain your consent.


(iii) Publication
This site will only publish your personal information in the following cases:
1. We may disclose your personal information with your explicit consent or based on your active choice;
2. If we determine that the customer violates the law or significantly violates the relevant agreements or regulations of the Spyraasia Platform, or to protect the personal and property safety of users of the Spyraasia Platform or the public from infringement. We may disclose your personal information as required by law or with your consent.
This site may disclose your personal information in accordance with the law or with your consent.

(iv) Exceptions to obtaining prior permission to share, transfer, or disclose personal information
We do not need your prior permission to share, transfer, or disclose your personal information in the following cases:
1. Cases related to national security and national defense;
2. Cases related to public safety, public health and vital public interests;
3. Cases related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and judgment enforcement;
4. When there is a risk of harming the life, property, or other important rights and interests of the person or another person, and it is difficult to obtain the consent of the person;
5.Personal information disclosed by the person himself/herself;
6.Personal information collected from legally disclosed information, such as legitimate reporting, government information disclosure, and other channels.
7. Request reports from the country's judicial and administrative organs through other rights;
By law, the sharing and transfer of personal information that has been processed so that the subject of the personal information cannot be identified does not include the external sharing, transfer and disclosure of personal information, and the storage and processing of such data requires No notice or consent from you is required.

V. Protection of your information
(a) This Site has implemented reasonably practicable security measures consistent with industry standards to protect your information from unauthorized access, disclosure, use, alteration, damage, or loss.
For example, data exchanged between your browser and our site's server is encrypted using the SSL protocol. We also use the HTTPS protocol to provide secure browsing on Spyraasia's website.
We also conduct security and privacy protection training to raise employee awareness of the importance of protecting personal information.
(ii) Focus on data, introduce the industry's most advanced data security management system centered on the data lifecycle, and strengthen the security of the entire system from multiple aspects such as organizational structure, system design, personnel management, and product technology. do.
(iii) We will take all reasonably practicable steps to avoid the collection of irrelevant personal information.
This site will only store your personal information for the period necessary to achieve the purposes set out in this policy (unless storage is required by law).
(d) The Internet is not an absolutely secure environment, and when using the services of the Spyraasia Platform, we strongly recommend that you do not submit information using any communication method not recommended by the Spyraasia Platform.
Customers can connect and share with each other through the Service. When you communicate, transact, or share through the Services, you independently select the third party with whom you communicate, transact, or share information as a third party who can view the transaction, contact information, communication information, and information related to the content you share. can do.
When you use the Spyraasia Platform Services to conduct online transactions, you will necessarily disclose personal information, such as your contact information and address, to your trading partners or potential trading partners.
Please protect your personal information and provide it only when necessary. If you become aware that your personal information, particularly your account or password, has been compromised, please contact Spyraasia's customer service immediately so that we can take appropriate measures according to your request.
When using our services, the information you voluntarily share or share publicly may include personal information about you or others, or if you choose to upload an image containing personal information when writing a review. Please note that this may contain sensitive personal information.
When using our services, please consider carefully whether to share or disclose information.
Please help us keep your account secure by using a complex password. We strive to keep all information you send to us secure.
If the physical, technical or administrative protection facilities of this site are damaged, resulting in unauthorized access, disclosure of information, alteration or destruction, resulting in damage to the legitimate rights and interests of our customers, this site may be subject to legal liability. Take responsibility.
(E) This site will update and publish security risks, personal information security impact assessment reports, and other related content from time to time.
(F) In the unfortunate event that a personal information security incident occurs, this site will, in accordance with laws and regulations, provide information regarding the basic circumstances and expected impact of the security incident, the measures that this site has taken or plans to take, and the customer's information. We will notify customers of our own prevention and risk reduction suggestions and improvement measures for our customers.
We will notify you of circumstances related to the incident by email, letter, phone call, push notification, etc. If it is difficult to notify each individual subject of personal information, we will make the information public in a reasonable and effective manner.
At the same time, we will report on the handling of personal information security incidents as required by regulatory authorities.

VI. Regarding management of personal information
We take your concerns about your personal information seriously and will make every effort to protect your rights to access, correct, and delete your personal information to protect your privacy and security.
Your rights include:


(i) Deletion of personal information
Customers can directly delete/delete information that can be deleted based on laws and regulations among the order information, real name authentication information, shipping address information, search history information, and browsing history information on the "MySpyraasia" page.
In the following cases, you may request this website to delete your personal information.

You can:
(1) If the handling of personal information on this site violates laws and regulations;
(2) If personal information is collected or used without the consent of the individual;
(3) If the handling of personal information violates the contract with the customer;
(4) If the services and operations of this website are suspended;
(5) If you decide to cancel your account and meet the cancellation requirements.

If we decide to comply with your request to delete your information, we will not comply with your request to delete your information, unless otherwise required by law or regulation or if these entities are independently authorized by you. We will also notify the entities from which the Site has obtained your personal information and request that they delete your information in a timely manner.
If you delete information from our Services, we may not immediately delete the information from our backup systems, but we will delete it once the backups are updated.


(ii) change the scope of or withdraw consent granted;
You may change the extent to which you authorize us to continue to collect your personal information by deleting your information, disabling device features, or configuring your privacy settings on Spyraasia websites and software. You can withdraw.
If you withdraw your consent or authorization, this site will be unable to continue providing the services for which you have withdrawn your consent or authorization, and we will no longer be able to properly process your personal information.
However, withdrawing your consent or authorization will not affect any previous processing of your personal information based on your authorization.


(iii) Termination of account
The act of canceling your account will cause great inconvenience to your after-sales rights, and after canceling your account, your personal information will be deleted from Spyraasia's front-end system and will be unsearchable and unsearchable. Please be advised that you may remain inaccessible or anonymous.
You understand and acknowledge that the relevant transaction records will be stored by Spyraasia's background for a period of not less than 3 years, subject to the relevant legal provisions.

1. Conditions for account cancellation
(1) Voluntarily surrender your account assets and virtual rights and interests (including, but not limited to, account balances, gold coins, points, coupons, etc.) on Spyraasia's system, and the unpaid face loan debt There is no;
2) There are no outstanding orders or services in the account, and all orders have been in a completed status for at least 60 days;
3) the account is free of disputes and no complaints have been reported;
4) The account is free from authorized logins or binding relationships with other websites or other apps.
Note: Account cancellation services are not provided for accounts restricted from trading by Spyraasia.

Spyraasia reserves the right to take action in accordance with these Terms if your Spyraasia account violates the following, including but not limited to:
(1) Acts of registering a Spyraasia account using software or machines, or acts of logging into a Spyraasia account using software or machines;
(2) registering, filling out, or binding a Spyraasia account with a fraudulent or non-real name mobile phone number;
(3) Using false information when registering, filling out, or detaining a Spyraasia account (filling in a false mobile phone number, stealing someone else's identity to fill out customs declaration information, (including, but not limited to, stealing Spyraasia account numbers, bank account numbers, or other information, or stealing assets of others in Spyraasia accounts in order to place orders);
(4) any physical or virtual property or rights distributed or provided free of charge by Spyraasia using software, machines or other unofficial processes, including but not limited to cash coupons, red packets, etc.; swipe).
(5) Acts of transmitting illegal content, advertisements, or spam through order reception information, order memos, messages, evaluations, or other means.
6) registering one or more Spyraasia Accounts, or registering one or more Spyraasia Accounts for the purpose of obtaining preferential treatment, discounts, gifts, shipping charges, or other benefits, using software, technological means, order splitting, or other means; Acts of using multiple Spyraasia accounts or colluding with others to use the same or multiple Spyraasia accounts to place orders, etc.

2. Effects of account cancellation
(1) A Spyraasia account once canceled cannot be restored, so please back up all information and data related to your Spyraasia account before proceeding. Also, please save information such as invoices, tickets, etc. related to ordered products and services;
(2) If your Spyraasia account is also a merchant account on the Spyraasia platform, you must first release the associated binding;
3) During the termination period of your Spyraasia account, if your Spyraasia account becomes involved in a dispute such as a complaint, report, lawsuit, arbitration, or investigation by a national authority, Spyraasia will voluntarily terminate the Spyraasia account without your consent. You have the right to cancel your account;
(4) Upon termination of your Spyraasia Account, you will no longer be able to use your Spyraasia Account or obtain any content or information related to your Spyraasia Account:
a. You will no longer be able to log into your Spyraasia account;
b. Spyraasia account profile and historical information (including but not limited to username, avatar, shopping history, followers, etc.) will not be captured;
c. any other Spyraasia-related or third-party services that you use after you bind your Spyraasia account, authorized login, or bind your Spyraasia account (including, but not limited to, Spyraasia Mall, FaceValue Loans, etc.); (including but not limited to) will become irretrievable.
d. You will no longer be able to log in and use the aforementioned services, and any balances, coupons, points, qualifications, orders, gift cards, or other cards or coupons you may have acquired shall be forfeited by you. It will no longer be possible to use it.

5) You understand and agree that Spyraasia cannot support the resumption of said services.
Before submitting a cancellation request, please contact customer service to verify information for any other related accounts that need to be unbundled;
6) Termination of your Spyraasia Account does not mean that you are exempted or relieved from the actions and related liability of your Spyraasia Account prior to termination.

3. What should I do if I cannot cancel my Spyraasia account?
Above "Cancel your account" - "If you still need to cancel your account, your account must meet the following conditions at the same time
”, your account must meet the cancellation conditions before cancellation.

4. How long does it take to review a cancellation application?
Normally, cancellation procedures will be completed within 24 hours.

(iv) Responding to customer requests
If you are unable to access, correct, or delete your personal information using the methods described above, or if you need to access, correct, or delete other personal information that has arisen from your use of our products and/or services, or If you believe that there is a violation of the law or your agreement with Spyraasia regarding collection or use, or if you have any suggestions for developments or modifications to the rules of this site, please contact us below.
If you would like to send an email to info@spyraasia.com, please contact us via other methods.

For security purposes, we may require you to verify your identity through a written request or other means. We will respond to your request within 15 days after receiving your feedback and verifying your identity.

Our website does not comply with any requests that are unnecessarily repetitive, require disproportionate technical measures (such as those that require the development of new systems or fundamental changes to existing practices), or the legal rights of others. We may deny requests that pose a risk to our services or are highly impractical (such as requiring backups of information stored on magnetic tape).

Please note that we will not be able to respond to your request based on laws and regulations in the following cases:
1. Cases related to ensuring national security or defense;
2. Matters related to public safety, public health, or significant public interest;
3. Cases related to criminal investigation, prosecution, and trial;
4. There is sufficient evidence of subjective malice or abuse of rights;
5.Responding to your request will lead to the legitimate rights and interests of you or other individuals, organizations, or significant harm.


VII. Handling of information of minors
In conducting e-commerce activities, this site assumes that you have appropriate civil capacity. If you are a minor, please have your guardian read this privacy policy carefully and use the services of this site with your guardian's consent, or provide information on this site. Please provide it.

If we collect personal information from minors with parental consent through the use of our products or services, we will collect personal information from minors with parental consent, if permitted by law, with explicit parental consent, or without consent. We will use, share, transfer or disclose such information only when necessary to protect adults.


VIII. How to update the privacy policy
This site's privacy policy is subject to change.

The Site will not limit your rights under this Privacy Policy without your express consent. We will post any changes to our privacy policy on the Spyraasia Platform. We will also provide you with more prominent notice of material changes (including by means of a public notice on the Spyraasia Platform).


IX. Contact method
You can contact us in the following ways and we will respond within 15 days:
If you have any questions, comments or suggestions regarding the contents of this Policy, please contact us via the online contact center on the Spyraasia Platform, by telephone or by email.